Stiber says that relying on your phone can also be a double-edged sword and that privacy these days means leaving the virtual space altogether and going physical. “There’s very low cost for the attacker to fail - the defender needs to be right 100% of the time which of course is not possible,” Stiber said. He also says the efforts and targets are often too lucrative to pass up. He says the landscape for cybercrime has changed so much that criminals have quite actually set up shops online to try to get information and kits to execute cybercrime. University of Washington professor Michael Stiber has a background in cyber security and artificial intelligence. Langston admits a phone call or text to your own phone may not seem like cutting-edge tech or protection measures, but he says it has worked for many. “We call it the third factor, something you have, I have this in my hand (shows cell phone) and the bad guy can’t have this phone in their hand,” Langston said. He characterizes multi-factor authentication as the last gate to access your accounts. There are other ones that are maybe provided by the service manager, maybe the bank - they say use our tool,” Langston said. If your password is stolen, multi-factor authentication can guard accounts. Langston says the key to stopping cybercrime is now centered on your physical personal hardware. KIRO 7 spoke to Seattle-based cyber security firm Critical Insight, and one of their product managers Fred Langston says one simple thing can help people avoid cyber criminals: “Use multifactor authentication.” ![]() It’s part of a multi-billion dollar industry where info is for sale online. If they can simply hack into information and find a phone number they can use that to fool people. She says people got into her accounts and took thousands of dollars.Ĭriminals often don’t need to hack critical systems. ![]() “They told me they were helping me protect my account so they were walking me through signing me onto my online bank,” McLeod said. While she was making that call, she says that she received a bogus incoming call from that exact number, which she figured to be Chase reps contacting her. Mcleod says after receiving a text that her accounts had been compromised she called customer service at Chase in the hopes of fixing her issue. “I received a text message that my account was being compromised,” McLeod said. McLeod now says she knows just how elaborate and deceitful these efforts are. “I’m still feeling pretty discouraged just disappointed,” she said. She said the experience of trying to fix the issue has been a huge hassle with no real results. We met McLeod at her Des Moines home to talk over her situation which happened only within the last two months.
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